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2 Review your order.
3 Submit Payment

If you still have problems, please let us know, by sending an email to support@30secondsmile.com . Thank you!

CUSTOMER SERVICE HOURS

Mon-Fri 9:00AM – 5:00PM
Sat – CLOSED
Sun – CLOSED

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Register your 30 Second Smile Rechargeable Electric Toothbrush to receive a $5 coupon for 30 Second Smile Replacement Brush Heads.

Tongue Cleaner

$5.00

Clinical research has shown that most of the bacteria in the mouth live on the surface of the tongue, and that the tongue is one of the most common sources of oral malodor.

Regular tongue cleaning, as part of a daily oral hygiene regimen, reduces oral malodor and removes dead cells from the surface of the tongue.  The comfort grip handle design enables firm control and precision guidance for both brushing and scraping actions.

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Available Shipping Options and Fees

We provide you with several shipping options for your convenience.  The following rates and delivery times are based on the USA.  Please contact us for delivery rates to the UK or Canada.

  • Free – With an Approximate 7-9 Day Processing and Delivery Time
  • Priority Mail – 1-3 Business Day: $12.99
  • Priority Mail Express Flat Rate: $23.95

Please contact us for international shipping rates.

TWO YEAR LIMITED WARRANTY

Your 30 Second Smile toothbrush is warranted to be free from defects in materials and workmanship for 2 years from the original purchase date. Should the product have a defect in materials or workmanship, we will repair or replace it without charge to you (a shipping and processing fee will apply). This warranty does not apply to replacement products given from the date of purchase until the end of the warranty period. Product replacement does not lead to an extension of the legal warranty period, nor does it lead to a renewal of the original

warranty. The warranty period for replacement product expires at the end of the warranty period for the originally purchased product.

This warranty does not cover damage caused by accident, misuse or any use other than as intended and described in this product manual, or damage resulting from failure to maintain

and clean this product as specified in this product manual. This warranty applies only to the original purchaser of the 30 Second Smile ® toothbrush.  Warranty is void if the product is used in the shower or other exposure to running water.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT INCLUDING IMPLIED LIMITED IN DURATION TO THE WARRANTY – PERIOD, AN WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.  WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE

Some states do not allow limitations on the duration of implied warranties, so the above limitation may not apply to you. While this warranty gives you specific legal rights, you may also have other rights which may vary from state to state.

Do not return the product without first obtaining return authorization from customer service at 800-431-1902 or email smileteam@30secondsmile.com.   To obtain a return authorization under warranty, see below.

You can register your 30 Second Smile by clicking here.  Any questions please send an email to: info@30secondsmile.com.

 

Please fill out so we have an official record of your date of purchase in case of a replacement during the warranty period. Please retain your original invoice for product warranty.

Register your 30 Second Smile Rechargeable Electric Toothbrush to receive a $5 coupon for 30 Second Smile Replacement Brush Heads.

Product Return Policy

Our return policy lasts 60 days. We want you to be 100% satisfied with your 30 Second Smile Products and are confident that you’ll love them once you get a chance to use them.

To be eligible for return, 30 Second Smile Rechargeable Electric Toothbrush and Brush Heads must be returned with their charging base (UV charging base on UV models) within 60 days of original purchase date.  Brush heads that were purchased outside of the starter set are returnable only if unused, sealed and in their original packaging.

To complete your return, we require a receipt or proof of purchase. This can be printed or digital form (email, scan, image, etc.).

  1. Please email us at info@30secondsmile.com to obtain an RMA (Return Merchandise Authorization) number for the return. Returns sent without an RMA# will not be accepted and discarded.
  2. **To return your product, upon approval from 30 Second Smile, you should mail your product to:
    1. 30 Second Smile, LLC.
      701 S Andreasen Dr, Ste C
      Escondido, California 92029
    2. **return postage is paid at customer’s expense.
  3. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  4. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 business days.
  5. Refunds will be equal to your original purchase price (minus shipping), plus applicable taxes if any.
  6. Refunds take anywhere from 2-4 business days depending on bank policies to be credited to your checking account (debit cards) or credit card.
  7. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  8. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.

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